1. Become genuinely interested in other people. People don’t care how much you know until they know how much you care.
2. Smile. If you want to draw others to you, light up your face with a smile.
3. Remember names. A person’s name is the sweetest and most important sound to that person.
4. Be a good listener. Encourage others to talk about themselves.
5. Talk in terms of the other person’s interests. Treat others the way they want to be treated.